Business Services

Specialists in IT Support for Small & Medium Sized Businesses

Want to improve your profit and reclaim time? We help you achieve your goals through the best use of technology. By making sure you get the right IT support services to meet your needs, you and your business will benefit. Whether you have a one time issue or require a partner to provide on-going computer maintenance or IT support services, we will help.

Our fully managed services can prevent problems before they occur, reducing downtime and lost productivity. Our advanced remote management technologies enable us to potentially identify and resolve computer issues before you even know they are happening.

We can provide face to face service and advice at your location Using ARC Systems is like having your own dedicated IT support department ready to help at any time, but without the usual associated high costs.

Business Services

You want a quality, cost-effective organisation to take over the “techie stuff,” leaving you free to run your business?

At ARC Systems we uniquely combine family friendliness, flexibility, personal relationship and the convenience of “the local one-man band” with the skills, technology and professionalism of large corporate IT operations.

Using ARC Systems is like having your own dedicated IT Support department, ready to help at any time, but without the usual costs.

What We Will Do For You

We specialise in providing top quality IT support for small to medium businesses, removing the concerns and problems with your computers – and anything that communicates with, runs on, or connects to them. We realize that you want technology to “just work”, enabling you and your staff to perform your business tasks as quickly and efficiently as possible. To achieve this we keep things simple, no blinding you with science, just common sense advice, guidance and delivery.

Our business IT support includes…

Remote Access Support and helpdesk

Local On-site Support

No Call Centres – just friendly, personal service from your local team

Pro-active Maintenance

One Off Solutions and Ad Hoc Work Undertaken

High Quality Economical Solutions

Excellent Proven Track Record

Managed Services

Reliable data protection by experts – maximum productivity with the minimum hassle

We have teamed up with industry leaders Cove Backup and Datto to provide backup, recovery, and business continuity solutions. ARC Systems offers highly scalable, resilient, and cost-effective backup and recovery options. Datto BCD technology creates a fully automated Business Continuity and Disaster Recovery environment, seamlessly replicated from your onsite device to Datto's data centers. This

allows for complete virtualization during emergencies, reducing data loss and downtime to

just minutes ensuring your business continues to operate smoothly.

NextGen Anti-Virus protection by experts – maximum security

SentinelOne's AI-driven technology provides peace of mind in an ever-changing and hostile

cyber environment. We must act swiftly, think strategically, and safeguard the most valuable

asset of any business – its reputation. With a comprehensive suite of protection against a

wide range of online threats, you can operate with confidence, knowing your business is

well-guarded.

Server and Desktop Migration

Reliable migration by experts – maximum productivity with the minimum hassle

With ARC Systems our migration expertise maximizes productivity and minimizes hassle.

When it’s necessary to relocate or deploy new servers, it’s crucial to get it right the first time. At ARC Systems we will make certain that the process is efficient and secure with minimum impact on your business.

Having reliable information systems is the at the heart of a successful business, but constant

upgrades can interfere with productivity and business flow. With the services ARC Systems

provides we take on the concerns and manage the server migration.

What We Will Do For You

We can manage the scope of the project from planning through implementation to completion

into a live environment and every step throughout.

This includes initial and ongoing risk assessment during the entire project.

ARC Systems will alleviate the worry of migration by providing expertise and comprehensive

management with correct resources for minimal disruption.

Our server support options are...

Server and workstation virtualization

Active Directory Migration to and from the cloud

Active Directory recovery and repair services

Migrating from legacy Exchange Servers to Exchange 2019 or Office365 hosted Exchange

Deploying In-house Exchange with Office365 hosted Exchange in a hybrid configuration

Migrating from legacy Windows Server(s) to Windows Server 2022

Migrating from Small Business Server to Windows Server 2022

Server and Workstation migration - new hardware

Structured Cabling

Professional cable installation services

At ARC Systems we take your business cabling & communications infrastructure seriously. Why would you entrust the backbone of your business to to just anyone? Your business communications internet phone etc...is your businesses lifesblood. We build value and peace of mind into every cabling run we do. Trustworthy, Competent, and Professional. Call us when it just needs to work!

Network infrastructure - Do IT right the first time…

We are your telecommunications installers with more than 10 years of experience

serving Southern Ontario. Located in Kitchener Waterloo we can service all of Sorthern

Ontario from Toronto and area to Windors and all point in between.

All cabling is fully tested and certified with full documentation including port, jack and

switch locations, speed ratings and run lengths including skew results.If your cabling was

done by a professional then everything is tested, documented and labeled correctly.

If not we can survey, test and document the cabling inplace if possible or replace and

upgrade the cabling where its needed and document the findings.

We pride ourselves in our outstanding workmanship in completing network cabling

systems to our standards that exceed the industry.

Manufacturer warranties: up to 25 years, rest assured knowing that your cabling infrastructure is completely dependable.

Labor and Installation Warranty: We stand by our work with our solid iron clad 2 year warranty.